In April 2024, an automated process for Trust taxpayers was introduced on eFiling to electronically submit documentation to lodge a dispute via a fully guided process.

This applies to the following transactions:

• Submission of Request for Reasons,
• Request for Remission (RFR),
• Notice of Objection, and Notice of Appeal.

Prior to this enhancement, the Trust dispute process was a fully manual process, using the ADR1 and ADR2 forms (Alternative Dispute Resolution forms).

A request for suspension of payment currently remains a manual process and requires one of the following:

• Submission of uploading a formal request letter (requesting the suspension of payment) when lodging a dispute on eFiling, together with other supporting documentation

• Submission of a formal request letter at SARS a branch

Should you require professional assistance in this regard please do not hesitate to contact our offices.