SARS introduces automated process for Trust Dispute Resolutions

Written on 10/06/2024
Nexia SAB&T

In April 2024, an automated process for Trust taxpayers was introduced on eFiling to electronically submit documentation to lodge a dispute via a fully guided process.

This applies to the following transactions:

  • Submission of Request for Reasons,
  • Request for Remission (RFR),
  • Notice of Objection, and Notice of Appeal.

Prior to this enhancement, the Trust dispute process was a fully manual process, using the ADR1 and ADR2 forms (Alternative Dispute Resolution forms).

A request for suspension of payment currently remains a manual process and requires one of the following:

  • Submission of uploading a formal request letter (requesting the suspension of payment) when lodging a dispute on eFiling, together with other supporting documentation
  • Submission of a formal request letter at SARS a branch

Should you require professional assistance in this regard please do not hesitate to contact our offices.

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