The South African Revenue Service (SARS) has introduced biometric facial recognition as a new security measure for its eFiling system, aiming to protect taxpayer information from identity fraud and profile hijacking.  This innovative step is part of SARS's ongoing efforts to enhance the security and efficiency of its electronic services.

Biometric authentication involves using facial recognition software to verify the identity of taxpayers.  This process is mandatory for South African citizens registering for eFiling with a valid South African ID. The system captures photos of the user in real-time and matches them against reference data to confirm their identity.  The outcome of the biometric authentication is provided immediately, ensuring a swift and secure registration process.

To complete the biometric authentication, users need a device with a camera, such as a desktop with a webcam, a laptop with a camera feature, or a smartphone.  SARS has also made the process accessible via the SARS MobiApp, allowing users to complete the authentication using their smartphones.  If a user does not have access to a device with a camera, they can book an appointment with a SARS official for assistance.

In cases where the biometric authentication is unsuccessful, users may be required to provide additional documentation or book an appointment for further verification.  This ensures that only legitimate users gain access to the eFiling system, significantly reducing the risk of fraudulent activities.

The introduction of biometric authentication is a significant advancement in SARS's security measures.  It not only enhances the protection of taxpayer information but also streamlines the registration process, making it more efficient and user-friendly. By leveraging cutting-edge technology, SARS is setting a new standard for secure and reliable electronic tax services.

This move aligns with global trends where biometric authentication is increasingly being adopted across various sectors to enhance security and user experience. As SARS continues to innovate, taxpayers can expect even more robust measures to safeguard their personal and financial information.

Should you have any queries in this regard do not hesitate to contact our offices.