The South African Revenue Service (SARS) has announced a significant milestone in the implementation of the two-pot system, with a total of 2,664,279 applications for tax directives received to date. Of these, 2,403,379 applications have been approved, resulting in a total gross lump sum payout of R 43.42 billion.

The two-pot system, designed to provide taxpayers with greater flexibility in accessing their retirement savings, has seen widespread adoption. SARS has emphasized the importance of utilizing digital channels for tax directive applications. The simulated WhatsApp calculator has been used 90,283 times, and the online calculator on the SARS website has been used 952,403 times. These digital tools have streamlined the process, allowing taxpayers to avoid long queues at SARS branches.

Despite the success of the two-pot system, SARS has raised concerns about taxpayers understating their incomes to receive a more favorable tax rate. Commissioner Kieswetter warned that penalties would be imposed on those who engage in this behaviour, which he described as bordering on criminality.

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